I had my shower remodeled in April. After about three to four weeks i noticed that some the grout, when in use, would get soft and float away. The contractor came back and re-grouted. Three weeks later in happened again only this time i noticed that when i stepped on some tiles(2" by 2")white past would come up between the tiles. A different tile store wants to tear up the floor all the way to the frame and start over.
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In this case, I think that I would let someone else come in and completely re-do the bathroom shower floor.
It sounds like the adhesive used on the tiles was either the wrong type, or did not set properly, or had something wrong with it.
You will be happier in the long run to have it done properly.... you should use thinset to adhere the tiles to the floor, and the allow if to dry and set thoroughly. Then grout with an epoxy grout - and allow it to set and cure properly. As a final step you might want to consider sealing the grout to keep water form entering the grout lines.
Good luck on your shower remodel....
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